Hello my order ist returned to sender order number is 8309. Why?
It is because the improvement of the customs,and the 521 Tab fail to pass the security check.
We'll change another way to ship the order again and send the new tracking number.
Sorry about the inconvenience.
Have a nice day~
we have two orders, they had returned (#8359 and #8368). Why the 521 Tab could not pass a security check?
And when they will be shipped again?
HI @coilmasternet i have the same problem, please check mine as well. My order number is #7838
Oh, Thx for this totally qualified reply.....@fuckyou22
Your username suggesting your being.
@fuckyou22.....BTW...you will never get your diykitv2...i hope so
same problem with #8333
Sorry to reply late.
It is because the circuit board in the 521 Tab,
customs forbid the shipping of electriferous package.
We'll follow this issue up.
And do you prefer us to ship the order again or get a refund?
Sorry again for the inconvenience.
Order#7838 shipped out by Singpost,and the package have been returned to China,but will not return to us.
We have refund,please check.
Have a nice day.
First of all, email@example.com is the major email for solve the aftersale issues.
Second,we made a reply as soon as we saw your message here,and shipped your order again.Now the tracking number have been showed delivered at 4th,Dec,while you do not tell anyone of this but speaking the negative words.
This forum is to help solve the issue but not spread the vent.
Thanks for your understanding.
The Coil Master 521 Tab we shipped out to DE these days have been returned to us all.
It is because of the improvement of the customs systems.
Do you prefer to ship the order again with another way or get a refund?
Sorry for the inconvenience.
@coilmasternetfor order #8412 I have the same problem .Please try to ship it again.
If there is another way , please try to ship it again - thx's :)
Ok,we'll ship the order asap and send the new tracking number.
Thanks for the support~
Have a nice day~~
thx a lot for your reply. If u have any chance to ship the packages (#8359 and #8368) on another way, please try it again.
I have the same problem. Track 17 shows me an error. I cannot understand why the package was send back. I absolutely want the 521 Tab.
Do you reship or what are your solutions?
#8359 and #8368 will be returned to us this afternoon,we'll ship it asap.
There's another question,is order #8359 and #8368 can be shipped to one same address?
So we can ship them faster.
We have noted all the returned orders and we can reship it or refund.
Which solution do you prefer?
Please reship my order and send me the new trackingnumber!
Thank you :-)
thx for your reply. Pls ship both orders to:
Seeburger Str. 65K
Thx a lot
Ok,I've noted it in our warehouse system.
When will you ship my order 8309 again?
The package returned to us because of the improvement of the customs system,
and the 521 Tab failed to pass the security check.
We'll reship your order and send the new tracking number.
Thanks for your support and sorry for the inconvenience.
We received the package last night and will reship it today.
Tracking number will be sent to you in 48 hours.
Thanks for your support.
My order was still not sent again. 8309. They wanted to do that within 48 hours! Slowly I'm really pissed of!