Thank you for the refund and thank you for allowing me to keep the kit when it arrives that is a nice goodwill gesture from your company for the trouble we have had
I'm not sure how to go about this but I have an order that I placed on November 6th and I'm currently still waiting for it I am just curious of what's going on when the order says complete I still have not received it yet and I'm not exactly sure how to get in contact with you guys
Actually on November is our peak season, it caused us delay some orders. But all of our colleagues do their best to arrange the shipping. For any order questions, you can contact us via email: sale@coil-master.net. Thanks for your feedback, in the future, we will improve our service, hope all customers on our website have a good shopping experience. About your order, you can give us your order number or email address, we will contact you soon.
Comments
Carl Humphreys
Sorry for the unexpected delay for your order and we have refund.
More details about Coil Master please email: sale@coil-master.net
Thank you for the refund and thank you for allowing me to keep the kit when it arrives that is a nice goodwill gesture from your company for the trouble we have had
@coilmaster@Ace
Sorry to bring you inconvenience.
Actually on November is our peak season, it caused us delay some orders. But all of our colleagues do their best to arrange the shipping. For any order questions, you can contact us via email: sale@coil-master.net. Thanks for your feedback, in the future, we will improve our service, hope all customers on our website have a good shopping experience. About your order, you can give us your order number or email address, we will contact you soon.