What is taking so long?!?!

I placed my order on 3/7/18 and it’s still not here. Tracking just says “preparing shipment” I’m starting to think it was lost in the mail since it’s been almost 20 days now. My order is 54909. I’ve never in my life had something take this long no matter where I order it from. Pretty sure I could get a package from Mars quicker than this.

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